Why 95% of Enterprise AI Pilots Fail (And How to Join the 5% That Succeed)
95% of enterprise AI pilots fail to deliver meaningful business impact.
The ones that succeed? They achieve 110% average ROI by doing one thing differently: they design for humans first, technology second.
Gather’s latest white paper reveals a $13 billion shadow AI economy where employees bypass enterprise tools because corporate systems don’t meet their actual needs. This isn’t a compliance problem. It’s an empathy problem with measurable business consequences.
Our new white paper examines why human-centered design separates pilots that generate real ROI from those that become expensive technology theater. We’ve analyzed successful transformations across privacy automation, platform migrations, and AI decision-making systems to identify what makes the difference between deployment and adoption.
The answer challenges conventional wisdom: AI didn’t make UX, empathy, and user research less important. It made them essential to protecting your investment and achieving sustainable competitive advantage.
Want to discuss how human-centered design can improve your AI outcomes?
Reach out us to learn more:
Rudy Chang
Christophe Jammet